Pro Help Australia – Empowering Workforces and Families with better support options.

Lifestyle and Home Assistance Services.
Pro Help provides professional care and assistance services, available for all ages in your family. We have many services on offer and can tailor to the specific needs of your family. Whether you need us once a year or every day of the year, we can help take the stress out of finding the right support solution for your family.

The idea behind Pro Help Australia was born from the need for an alternative source of family support for workers. Company founder and Director, Renee Ventaloro was working as a business strategist while also mother of three young boys, who found herself caught out too many times with the dilemma of what to do when one of her kids was unwell. The stress of having no one to turn to for care support, and having to disrupt the work flow of her employer, forced her to realise that there had to be a better way. Not just for employees but for businesses too.

Starting off as a trial in Toowoomba, Queensland, Pro Help Australia designed a service whereby qualified child carers would be on call to take over the emergency care needs, allowing parents to attend work. It very quickly became apparent that this was something the community needed. Families who have signed up for our services feel supported and are more relaxed when it comes to that tricky work life balance.  Companies are benefitting from less interruptions to their productivity, leading to more profit opportunities, and the fact their employees are happier and less tired and stressed.

The company has quickly grown to providing many levels of care, from basic babysitting needs right through to assisting children who are participants of the NDIS. Our aim is to fill in the gaps that traditional care services are unable to provide, with quality care and support tailored to their specific needs.

Our care services are only one of the ways we can assist your family. We also offer cleaning and yard maintenance services.

Where are we?

Currently services are available in Toowoomba, Gold Coast, Ipswich and Chinchilla but we are rapidly expanding through the South East Qld region. Pro Help Australia will be rolling out nationally over the coming months, and in the meantime we are happy to discuss our Services with you, regardless of where you are located within Australia.

Who can we help?

Family Services- We can help families big or small with consistent, occasional and emergency childcare, or our cleaning services. We also offer child minding services for events, weddings and functions.

NDIS participants- We specialise in assisting children under 18yrs, with low level needs, with care and community access. We can also provide cleaning and yard maintenance to NDIS participants that have funding for this type of service.

Corporate – from small businesses with just a couple of staff right through to the largest of companies, all can benefit greatly from our Workforce Productivity Protection™.

If you would like information about our Services, please select an option below.

Or you can call us now on 1800 PRO HELP

Family Services Corporate Services