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Meet the team – Pro Help Australia Support Coordinators

To make a general referral please contact Paul Ventaloro, Program Manager, on 0434 779 913 or complete the enquiry form on the ‘Contact Us’ page of our website. Otherwise, you are welcome to contact one of our support coordinators directly

Paul Ventaloro

Paul Ventaloro – Program Manager – Toowoomba region 

Bachelor of Social Science (major in Community Development)
Diploma of Management and Leadership

Phone: 0434779913

Email: paul@prohelpaustralia.com.au

As the Program Manager, my role is to take general referrals and support the support coordination team. I have a strong focus on person-centred practice and integrated clinical and community services with quality outcomes for people with severe and complex disabilities.

Professional Strengths:
Leadership
Public speaking
Ethical practice
Cultural Humilty

Personal strengths:
Integrity
Optimism
Self-reflective
Collaborative

Matt Ball – Brisbane region

Diploma of Counselling
Bachelor of Science – Psychology (in progress)

Phone: 0402 426 264

Email: MattB.cos@prohelpaustralia.com.au

Hi I’m Matt, a Support Coordinator working with Pro Help Australia to provide better outcomes for participants and their support networks.  I have a background in, and passion for, mental health, social services, and holistic wellness and look forward to utilising these skills to achieve success with all I engage with, including participants, their support networks, providers, and stake holders.

Professional Strengths:
Creative Thinking
Collaboration
Empathy
Professional Integrity

Personal Strengths:
Determination
Compassion
Open-mindedness
Flexibility

Leah Stretch – Gold Coast region

Diploma in Community Services (In Progress)

Phone: 0402354634

Email: leahs.cos@prohelpaustralia.com.au

I believe everyone has the absolute right to live and experience their best life!  With my passion, determination and lived experience of disability on a daily basis, and also my experience working in the Human Services and Disability sectors, I will work with you to ensure you have choice and control in deciding what services are right for you, help you connect to them, and bring your NDIS Plan to life to ensure you have the required funding, supports and access to services you need to achieve your goals and aspirations and to live your best life.  

Professional Strengths:
Integrity
Determination
Reliability
Experience & Knowledge

Personal Strengths:
Caring & Empathetic
Passionate
Respectful
Dedicated

Luke de Bomford – Sunshine Coast Region

Bachelor of Social Work [Honours]

Phone: 0493141021

Email: Luke.cos@prohelpaustralia.com.au

I am a Social Worker specializing in working in Mental Health. I aim to use my experience in the community disability sector to work with participants in becoming more independent in their lives, be supported in making informed choices, and achieve their short term and life long goals. Focused on working in the Sunshine Coast region, I have worked in the disability sector for approximately 4 years, with almost 2 years of experience in support coordination. I have done extensive research on the NDIS through my thesis with the University of Queensland, and I also develop digital products and tools to assist NDIS participants in accurately tracking and budgeting NDIS funding.   

Professional Strengths:
Integrity
Practicality
Problem Solving
Collaborative

Personal Strengths:
Reliable
Persevering
Flexible
Transparent

Helen Buckman – Ipswich region

Diploma Applied Science Community and Human Service & Counselling
Cert IV Community Services & Social Welfare Studies

Phone: 0455789090

Email: Helenb.cos@prohelpaustralia.com.au

As your Support Coordinator Helen will work with you to optimise your plan ensuring that you are getting the most from your plan by liaising with service providers. With years of Human Service experience and her passion, Helen will assist you to work towards your goals, help you make informed choices and help you to navigate the NDIS service system. Helen will also assist you in planning ahead to prepare for your next plan review.

Professional Strengths:
Experienced
Problem solving Skills
Thinks outside the box
Committed

Personal Strengths:
Trustworthy
Respectful
Open Minded
Self Reflective