Meet the team – Pro Help Australia Support Coordinators
To make a general referral please contact Paul Ventaloro, Program Manager, on 0434 779 913 or complete the enquiry form on the ‘Contact Us’ page of our website. Otherwise, you are welcome to contact one of our support coordinators directly
Paul Ventaloro – Program Manager
Bachelor of Social Science (major in Community Development)
Diploma of Management and Leadership
Phone: 0434779913
Email: paul@prohelpaustralia.com.au
As the Program Manager, my role is to take general referrals and support the support coordination team. I have a strong focus on person-centred practice and integrated clinical and community services with quality outcomes for people with severe and complex disabilities.
Professional Strengths:
Leadership
Public speaking
Ethical practice
Cultural Humilty
Personal strengths:
Integrity
Optimism
Self-reflective
Collaborative
Sandy Ackerman – Gold Coast region
Phone: 0466429922
Email: SandyA.cos@prohelpaustralia.com.au
I am very passionate about the opportunities we all have in this life. I believe that everyone has the right to live their best life ever! When we work together with the correct supports and services we can make this happen
Professional Strengths:
Committed
Problem Solving
Enthusiasm
Empathy
Personal Strengths:
Reliable
Positive and Flexible
Calm
Dutiful
Dawn Searle – Gold Coast region
Diploma of Community Services
Cert III Disability Supports
Phone: 0405976130
Email: DawnS.cos@prohelpaustralia.com.au
My role is to support you to utilise and maximise your NDIS plan around your goals. I will provide ongoing assistance to navigate the NDIS Connecting you with Community supports. I will help you to resolve issues and build capacity to exercise choice and control to achieve greater independence
Professional Strengths:
Flexibility
Problem solving
Dedication
Time management
Personal Strengths:
Determination
Respectful
Open-mindedness
Patience
Helen Buckman – Ipswich region
Diploma Applied Science Community and Human Service & Counselling
Cert IV Community Services & Social Welfare Studies
Phone: 0455789090
Email: Helenb.cos@prohelpaustralia.com.au
As your Support Coordinator Helen will work with you to optimise your plan ensuring that you are getting the most from your plan by liaising with service providers. With years of Human Service experience and her passion, Helen will assist you to work towards your goals, help you make informed choices and help you to navigate the NDIS service system. Helen will also assist you in planning ahead to prepare for your next plan review.
Professional Strengths:
Experienced
Problem solving Skills
Thinks outside the box
Committed
Personal Strengths:
Trustworthy
Respectful
Open Minded
Self Reflective
Jo Watson – Toowoomba region
Cert IV in Leisure and Health
Cert III in Aged Care
Phone: 0459214637
Email: JoW.cos@prohelpaustralia.com.au
I have worked in the disability/aged care sector for the past 16 years. I am very passionate about my role and how I assist participants to reach their goals..
Professional Strengths:
Determination
Cultural Humility
Experienced
Thinks outside the box
Personal Strengths:
Strong Communication
Trustworthy
Respectful
Patient
Chloe Ditchfield – Brisbane region
Diploma of Health Science
Bachelor of Occupational Therapy (ongoing)
Phone: 0492214655
Email: ChloeD.cos@prohelpaustralia.com.au
With over 13-years of professional experience, I have a strong foundation to understand the needs, expectations and goals of people living with a disability. I am a calm and empathic person known for staying poised.
Professional Strengths:
Determination
Problem Solving Skills
Enthusiasm
Versatility
Personal Strengths:
Strong Communication
Patient
Trustworthy
Respectful